Every caller gets a real conversation
Zevaux speaks English and Spanish natively on every plan. No 'press 2 for Español', no transfer queues, no awkward handoffs - Zevaux detects the language and switches seamlessly mid-call.
Zevaux speaks Spanish like a native speaker - not phrase-by-phrase translation.
Detects the caller's language from their first words. No menu required.
If a caller switches mid-conversation, Zevaux switches with them - instantly.
Bilingual is on every plan from $49. No add-ons, no surcharges.
What happens when callers can't speak in their language
Spanish-speaking customers are a major share of service-business revenue. Phone trees and transfer queues lose them.
Spanish callers hang up on IVR menus
'Press 2 for Español' feels cold and bureaucratic. Most callers hang up before pressing anything.
Transfers cost the customer
Even when bilingual staff exists, the transfer queue creates a 60-second-plus wait that kills urgency.
Front desk can't always cover both
Small teams don't always have a bilingual staffer available — and Spanish calls go to voicemail.
Missed leads in growing markets
Service businesses in Spanish-speaking markets lose 20-40% of inbound calls to language gaps.
Built for genuinely bilingual conversations
Native Spanish
Conversational Spanish that handles regional variation, idioms, and natural pacing.
Auto-detection
Detects the caller's language from their greeting. No menu, no prompt, no friction.
Code-switching
If a caller mixes English and Spanish (Spanglish), Zevaux follows along naturally.
Intake in either language
Your custom intake questions are asked in whichever language the caller is using.
Transcripts in original language
Spanish calls are transcribed in Spanish. Your team can read both source and translated summary.
Spanish-trained voices
Multiple Spanish voice options - choose the one that fits your business tone.
What bilingual support actually looks like
Bilingual support by industry
Why Spanish support matters in different service categories.
Spanish-speaking patients reach a Spanish-speaking receptionist immediately — no transfer queue.
See Healthcare pageEmergency calls captured in Spanish with full intake - dispatch knows what to send.
See HVAC pageBurst pipe at 11 PM in Spanish - answered, qualified, on-call tech notified instantly.
See Plumbing pageSpanish-speaking buyers captured with full intake - many are first-time home buyers.
See Real Estate pageBookings taken in either language - clients describe services in the language they prefer.
See Beauty & Wellness pageStorm calls in Spanish-speaking neighborhoods captured at the same speed as English calls.
See Roofing pageZevaux vs. press-2-for-Spanish IVR
Bilingual support questions
Pairs well with
Capabilities teams often use alongside bilingual support.
24/7 Call Answering
Every call answered in under 2 seconds, day or night. Natural voice, custom greeting, structured intake - no IVR menus.
ExploreLead Qualification
Every call becomes a structured, scored lead. Zevaux asks the right questions and surfaces hot opportunities the moment they hang up.
ExploreSmart Call Routing
Calls go to the right person automatically - by service, location, urgency, language, or any rule you define.
ExploreCapture every caller - in their language
Bilingual is on by default. Free trial, no credit card, no add-on fees.
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