How it works

From signup to live calls in 5 minutes

Forward your existing number, train Zevaux on your business, and start capturing every call. No hardware, no software install, no phone-system migration.

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Keep your existing numberNo hardware or installWorks with any carrier
Simple Setup

Get Started in 4 Simple Steps

From setup to answering calls in under 5 minutes. No technical expertise required.

Train Zevaux on Your Business
01

Train Zevaux on Your Business

Add your website URL or Google Business Profile. Zevaux automatically learns your services, hours, and business information in seconds.

  • Import from website or Google
  • Add custom FAQs and answers
  • Set your business personality
Customize Your Experience
02

Customize Your Experience

Review and personalize Zevaux's responses. Set up greetings, define message-taking questions, and configure call handling rules.

  • Custom greeting scripts
  • Define key questions to ask
  • Set up spam filtering
Forward Your Calls
03

Forward Your Calls

Simply forward your existing business number to Zevaux. No phone system changes needed. Your customers call the same number they always have.

  • Keep your existing number
  • Simple call forwarding setup
  • Works with any phone provider
Zevaux Answers & Books
04

Zevaux Answers & Books

Zevaux answers calls, responds to questions, books appointments, and sends you instant notifications. Every call is recorded and transcribed.

  • Instant email/SMS alerts
  • Full call recordings
  • Complete transcripts saved
Setup timeline

From signup to live calls in 5 minutes

Most teams are taking real customer calls within a quarter of an hour. Here's exactly what happens.

  1. Create your account

    0:00

    Sign up with email. No credit card needed for the 7-day free trial.

  2. Onboarding wizard runs

    0:02

    Add your business name, services, hours, service area, and other. Most teams paste their website URL and let Zevaux auto-fill the rest.

  3. Forward your number

    0:08

    Set up conditional forwarding (overflow, after-hours, or always) from your existing phone number. Follow step-by-step instructions in the setup page.

  4. Test with a real call

    0:12

    Call your business number from your phone. Zevaux answers, asks your intake questions, and texts the summary to your team within seconds.

  5. You're live

    0:15

    Real customer calls now flow through Zevaux. Refine the script, voice, or workflow any time from the dashboard.

Want help on your first setup?

Watch our quick setup demo to see how to connect and configure Zevaux.

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What a real call sounds like

Inside a 90-second Zevaux call

A real conversation flow - what the caller hears, what Zevaux is doing under the hood, and what lands on your team's phone the moment the call ends.

Incoming call · (240) 555-0123
Apex HVAC - answered by Zevaux · 90 seconds
Live
AI
Zevaux

Hi, thanks for calling Apex HVAC - this is Avery. How can I help today?

↳Custom greeting with your business name
J
Caller - James

Hey, my AC stopped cooling about three hours ago and the house is getting really warm.

AI
Zevaux

Oh I'm sorry about that - sounds urgent. Can I grab your name and the address we'd be coming out to?

↳Detects urgency, opens intake
J
Caller - James

James Wilson, 1214 Cedar Lane, Alexandria, Virginia. 22314.

AI
Zevaux

Got it. Is the system still running but blowing warm air, or is it not turning on at all?

↳Diagnostic question from your intake script
J
Caller - James

Still running, but it's only blowing room-temperature air.

AI
Zevaux

Okay. I'll get one of our techs out to you today. What's the best number to text the confirmation to?

↳Books same-day · captures callback number
J
Caller - James

555-0123. And please send a text when you're on the way.

AI
Zevaux

Perfect James. You'll get a confirmation text in just a moment, and another when the tech is en route. Thanks for calling!

↳Polite close · triggers SMS workflow
SMS to your dispatcher · just now
New service request
James W. · AC not cooling, 3hrs · Alexandria VA 22314 · Same-day · 555-0123
Reply YES to confirm dispatch
Captured in dashboard
  • Customer name + callback number
  • Issue type + symptom detail
  • Service address + ZIP
  • Urgency: same-day needed
  • Full audio recording
  • Verbatim transcript
  • Conversation summary
Net result

James got a same-day repair booked in under two minutes. Your tech sees the full context before driving out. No voicemail, no callback tag, no lost lead.

You stay in control

Customize how Zevaux handles every call

Nothing is hard-coded. Every part of the call flow is yours to shape and changes go live the moment you save.

Voice & greeting

Pick from 12+ natural voices. Customize the opening line, business name pronunciation, and personality.

Intake questions

Define exactly what Zevaux asks - service type, urgency, address, insurance status, anything you'd ask yourself.

Forwarding rules

Overflow only, after-hours only, or always-on. Configure on your carrier in 2 minutes.

Business hours

Set hours, holidays, and how off-hours calls are handled - emergency triage vs. polite callback.

Alerts & routing

Choose who gets the SMS - owner, dispatcher, on-call tech. Different rules for emergencies vs. routine.

Booking workflow

Connect Google Calendar or Calendly. Define which call types can book directly vs. request a callback.

Languages

Enable Spanish out of the box. No menu, no transfer - full conversation in either language.

Escalation logic

Define what triggers a warm transfer to a live human and who receives it.

Setup FAQ

Everything about onboarding

Questions teams ask before their first day with Zevaux.

Most businesses are up and running in about 5 minutes. Simply forward your existing business number to Zevaux using standard call forwarding codes and you're ready to go.
No. Zevaux sits on top of your existing business number using call forwarding. You can route overflow, after-hours, or all calls through Zevaux. Your customers keep calling the number they already have saved.
Yes. Every account includes a sandbox you can call from your phone to hear how Zevaux handles your business - your greeting, your intake questions, your voice. You can iterate on the script in real time before any real customers hear it.
During onboarding, you can paste your website URL and Zevaux pulls services, hours, and FAQs automatically. You then fill in anything missing - pricing rules, emergency policy, intake questions. On Growth plans, you can upload business documents for deeper training.
No hardware, no software downloads, no app installations. Zevaux runs entirely in the cloud and integrates with your existing phone, calendar, and email through standard forwarding rules and webhooks.
An SMS and Email hits your phone within seconds of the call ending - name, issue, urgency, callback number. Full transcripts and recordings appear in your dashboard within a minute. On emergency calls you've flagged, Zevaux can warm-transfer the caller live to your on-call team.
Every call is recorded and transcribed. If Zevaux mishandles something, you can review the call, update the script or intake questions, and the next call uses your changes. Most teams refine their script 2-3 times in the first week and rarely touch it after that.
You define escalation rules. Zevaux can warm-transfer to a designated team member, schedule a callback within a time window, or simply collect the request and notify you whatever fits your workflow.
Google Calendar and Calendly are supported on Growth plans. Zapier and webhook integrations (5,000+ apps) are on Pro plans. Direct CRM sync (ServiceTitan, Housecall Pro, AccuLynx, Follow Up Boss, kvCORE, etc.) is available on Custom plans.
Live tonight

Ready to answer every call?

Sign up, forward your number, and Zevaux starts capturing calls within the hour. If it isn't a fit, cancel before the trial ends and pay nothing.

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7-day free trial · No credit card · Cancel anytime