Built for plumbing companies

Never Miss Another Plumbing Service Call

Burst pipes, water heater failures, sewer backups — they don't wait for office hours. Zevaux answers instantly, captures the job, and texts your team so emergency calls become booked work.

  • 24/7 answering
  • Emergency intake
  • Instant SMS alerts
  • No extra staff needed
Plumber working under a kitchen sink fixing a drain

Every Missed Plumbing Call Is a Job Going to Your Competitor

When a customer's basement is filling with water, they don't leave a voicemail. Here's what falls through the cracks when there's no one to pick up.

Emergency leaks lose to whoever answers first

Burst pipes, flooded basements, sewer backups — these calls go to the first plumber who picks up. Voicemail loses them every time.

After-hours and weekend revenue evaporates

Most plumbing emergencies happen evenings and weekends. If your line rolls to voicemail, that revenue belongs to the competition.

Estimates that don't get returned go cold

Homeowners pricing a repipe or water heater call three companies. The first one to actually answer usually wins the work.

Routine jobs get buried under emergencies

When the office is slammed with urgent calls, drain cleanings and fixture installs slip — and customers go elsewhere.

How Zevaux Handles Your Plumbing Calls

01

Customer calls your number

Forward your existing line or use a number Zevaux provides. No new hardware, no migration.

02

Zevaux answers immediately

Greets them by your business name, asks about the issue, and detects emergencies — burst pipe, no water, sewer backup.

03

Job details texted to dispatch

Issue, address, urgency, and contact info delivered as a clean SMS to your on-call plumber.

04

Service appointment booked

Zevaux checks your calendar, offers real availability, and books the job. Customer gets a confirmation text immediately.

Built for the Way Plumbing Companies Actually Work

24/7 emergency answering

Burst pipes don't keep business hours. Zevaux picks up day, night, weekends, and holidays.

Emergency detection

Recognizes 'no water,' active leak, sewer backup, and gas-leak callouts. Escalates immediately to your on-call plumber.

Smart job qualification

Asks fixture type, location of issue, and water shut-off status — so your tech rolls up prepared.

Instant SMS dispatch

Two-way texting with the customer if needed, plus immediate SMS to your team the moment a job is captured.

Trained on your business

Your service area, the brands you carry, your minimum service charge, what you do and don't service.

Bilingual support

Handles Spanish-speaking callers natively. Capture every customer in your area, not just English speakers.

Calls Zevaux Handles for Plumbing Companies

Every type of plumbing call — captured, qualified, and routed correctly.

Emergency leaks & floods

  • Burst pipe and water-line break intake
  • Active leak triage with shut-off guidance
  • Flooded basement and sump-pump failure
  • On-call plumber alerted via SMS

Drain & sewer service

  • Clogged drains, sewer backups, slow drains
  • Hydro-jetting and snake job booking
  • Camera inspection scheduling
  • Recurring grease-trap and septic service

Water heater & repiping

  • No-hot-water emergencies
  • Tank vs. tankless replacement leads qualified
  • Repipe estimate scheduling
  • Warranty and brand handling

Fixture install & remodels

  • Faucet, toilet, and sink installs
  • Bathroom and kitchen remodel estimates
  • Garbage disposal and dishwasher hookups
  • New construction lead intake

Zevaux vs. The Old Way

Voicemail loses calls. Traditional answering services miss the technical questions your dispatcher needs answered. Here's the difference.

Answers 24/7

Zevaux

Always — day, night, weekends, holidays

Voicemail

Plays a recording

Traditional service

Limited business hours

Captures full job details

Zevaux

Issue, location, urgency, timing

Voicemail

Whatever the caller leaves

Traditional service

Basic message only

Instant SMS alert to your team

Zevaux

Yes — within seconds

Voicemail

No

Traditional service

Manual hand-off

Books appointments directly

Zevaux

Yes — into your calendar

Voicemail

No

Traditional service

Sometimes, often delayed

Sounds human

Zevaux

Natural voice, no IVR menus

Voicemail

Robotic prompt

Traditional service

Yes

Trained on your business

Zevaux

Custom greeting, services, FAQs

Voicemail

No

Traditional service

Generic script

Predictable monthly cost

Zevaux

Flat plans starting under $50

Voicemail

Free — but loses jobs

Traditional service

Per-call or per-minute fees

The ROI math

One Booked Emergency Pays for Zevaux for Months

Most plumbing contractors lose 4–7 calls a week after hours. With an average service ticket of $250–$800 and water-heater or repipe jobs running $1,500–$8,000, a single recovered emergency call covers Zevaux for the entire month.

$250–$800

Avg. service ticket

$1.5k–$8k

Water heater / repipe

4–7

Missed calls / week

1 booked job

Break-even

One emergency leak recovered = Zevaux pays for itself for the month.

Plumbing owners using Zevaux

What Operators Are Telling Us

We were losing every after-hours emergency. Within the first week of Zevaux we booked three burst-pipe jobs we would have missed. It paid for itself before the trial ended.
TS

Tony S.

Plumbing Business OwnerTampa, FL

3

Jobs in week 1

Operator quotes shown without business names while we secure written permission for full attribution.

Plans that pay for themselves

Flat monthly pricing with included call minutes. Most Plumbing owners cover their plan with one captured call.

See pricing

Frequently Asked Questions

Common questions from plumbing owners evaluating Zevaux.

Most don't. Zevaux uses a natural conversational voice with no IVR menus or robotic prompts. We train it on your business name, your services, and your tone so it sounds like part of your team.
Zevaux recognizes plumbing emergencies and tags them as urgent. It captures address, customer details, and what's happening, then texts your on-call plumber immediately. You define who gets paged, when, and how.
Traditional answering services have limited hours, charge per call, miss technical details, and almost always pass calls back to your team for actual booking. Zevaux answers in seconds, captures the right job details, and books service directly into your calendar.
Yes. During setup you define your service area, fixtures and brands you carry, minimum service charge, and what you do and don't service. Zevaux uses that to qualify and answer accurately.
Most plumbing companies use Zevaux to extend their team — overflow, after-hours, weekends — not to replace a great office manager. It's there so your staff can focus on dispatch and customers, not phone tag.
Under 5 minutes for the basics. Most plumbers are taking real customer calls the same day they sign up.
Yes. Forward your existing business line to Zevaux — every phone system supports call forwarding. No new hardware, no port-out.
Plans start under $50/month with included call minutes. Most plumbing contractors break even with a single captured emergency. See the pricing page for current tiers.

Ready to Stop Losing Plumbing Jobs to Voicemail?

Start your free trial. Setup takes under 5 minutes — your first emergency could be answered tonight.

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