- 1Open Receptionist Settings → Documents.
- 2Drag and drop or click to upload your files. Supported formats: PDF, DOCX, TXT, CSV, JSON, HTML, XLS, PPT. Max 10 MB per file.
- 3Wait for the status to change from Pending to Active — this usually takes 1–3 minutes.
- 4For quick Q&A training, use Receptionist Settings → FAQs instead — add questions and answers directly without uploading a file.
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